the List Values dialog also appear in the Initially Selected list box in the Properties Inspector. Because we'll assume that people will have computer problems when they've selected the Hardware problem type, let's select the Computer option from the Initially Selected list box. Now that you have an idea how the Drop Down Menu form object works, let's add a Listbox form object. To do that, follow these steps: 1. Place your cursor in the seventh cell of the first column and enter the text If Software Related:. 2. Place your cursor in the seventh cell of the second column and click the List/Menu icon in the Insert bar to add a new List/Menu form object to the table's cell. 3. In the Properties Inspector, name your Listbox object softwarerelated. 4. Check the List option from the Type radio group. 5. Enter a height of 3. 6. Because we'll assume that a user can have multiple software issues, enable the Allow Multiple check box. 7. Click the List Values button to open the List Values dialog. Add the values Dreamweaver, Fireworks, Flash, and Freehand. 8. Click OK. The new, populated Listbox form object appears within the page, similar to Figure 9.12. Figure 9.12. The new Listbox form object appears on the page. [View full size image] Buttons Possibly the simplest form object to understand is the Button. Although three types of Button objects exist, the most widely used is the Submit Button. The Submit Button, when clicked, initiates the transfer of the form to the processing application outlined in the form's action. You can insert a new Button form object by simply placing your cursor into the ninth cell of the second column of the table and clicking the Button icon in the Insert bar. By default, a Submit Button is inserted into the page similar to Figure 9.13. Figure 9.13. A new Submit Button is inserted into the page. [View full size image]   Selecting the Button form object changes the Properties Inspector to a button-based Properties Inspector with the following customizable properties: Button name: Enter the unique name to be given to the Button form object in this text box. Because naming Button objects isn't the highest of priorities, we'll leave ours with the default value of Submit. Label: Enter a value in this text box to set the text label for the Button object. Because we want to alert our users that clicking this button submits the form, we'll leave the default text (Submit) alone. Action: Sets what the button will do and how it will perform in the browser. For instance, the Submit Form action forces the form to submit to the intermediary file specified by the Action of the form when the button is clicked. The Reset Form action causes all form objects to reset to their initial states when the button is clicked. Finally, the None Action does nothing. Typically you'd use the None action when working with behaviors so that when the button is clicked, it doesn't submit or reset the form but instead performs your own custom action based on a behavior you create in Dreamweaver. Behaviors are covered with more detail in the next chapter. Class: When working with CSS, select a class from this menu to set the overall style of the Button object. We'll leave ours blank. Now that you have a Submit Button object on the page, let's add a Reset Button next to the existing Submit button. To do this, place your cursor next to the